Privacy Policy & Terms of Service
We value your privacy. Here’s how Grace Clinic handles the personal information you share through our website, telehealth, and SMS communications — and the terms of using this site.
Disclosing Personal Information
Grace Clinic takes every precaution to protect the privacy and security of your personal information. However, please note that no internet communication is completely secure. Grace Clinic accepts responsibility only for the privacy practices within our organization. We guarantee that we will never sell or rent your information to third parties. Information you share with us will only be disclosed as outlined below.
Your Email Address
We do not add clients to Grace Clinic marketing lists. Client contact information is used only as your counselor directs, including occasional mailings your counselor elects to send through Grace Clinic, and you may opt out of those at any time. If you prefer not to receive emails from Grace Clinic, please contact Candrea Thomas at 1-888-861-5043, Ext. 909.
Telehealth Services
Counselors may conduct telehealth sessions through SimplePractice, a secure platform Grace Clinic makes available. By using telehealth through this platform, you agree to communicate through it, and it maintains strict privacy standards. SimplePractice safeguards any video, audio, or electronic communications shared during your sessions. Grace Clinic will not share personal information from telehealth sessions with third parties unless required by law or authorized by you. All communication via SimplePractice is encrypted to ensure your privacy.
SMS Communications
By providing your phone number, you consent to receive SMS messages from Grace Clinic Christian Counseling for appointment reminders, updates, and other important service information. Texts come from 503-928-4777 (Portland) or 407-539-0047 (Florida). Message frequency varies. Msg & data rates may apply. Reply STOP to any message to opt out, or HELP for help. We respect your privacy and are committed to securing your information. Your phone number will not be shared with third parties.
The types of messages you can expect include:
- Clients and guests: updates regarding your appointments, billing, and other relevant information.
- Job applicants: updates about your application status and onboarding materials.
For assistance, text “HELP” to 503-928-4777, or visit our contact page.
Website Privacy
This site does not use advertising trackers or analytics cookies. If Cloudflare Web Analytics is turned on, it counts visits without cookies and without identifying you.
If you use our contact form, we receive the name, phone number, email, office, and short message you enter. We use them only to reply to you. Please don’t include health details in the form; call us instead.
Third-Party Service Providers
Grace Clinic works with service providers to facilitate mailing, delivery, and secure credit card payments. These services may require sharing certain personal information to complete services requested by you. Client mailings are sent only on behalf of counselors who elect them.
About Grace Clinic Christian Counseling
Grace Clinic Christian Counseling is a shared name and service community used by independently owned and operated private practices. Counselors practicing at Grace Clinic are responsible for their own professional services, clinical judgment, records, licensure, and compliance obligations. Administrative services — including scheduling, office support, billing assistance, technology, and marketing — may be provided through Grace Clinic. Your counselor owns your clinical record; Grace Clinic maintains records kept in its systems as custodian on your counselor’s behalf. If your counselor stops practicing at Grace Clinic, you may choose to continue with them.
This summary is general information about how Grace Clinic is organized. It does not replace the provider disclosure, informed consent, privacy notice, or professional disclosure statement your counselor provides, and it does not alter any rights those documents give you under Florida or Oregon law.
Additional Terms of Use
By visiting our website or using Grace Clinic’s services, you agree to the following terms:
- Copyrights — All content on Grace Clinic’s website, including text, logos, and audio or video clips, is the property of Grace Clinic Holdings, LLC, and is protected by U.S. copyright law.
- Trademarks — Grace Clinic Holdings, LLC, owns the trademarks for Grace Clinic; Grace Clinic Christian Counseling; GraceClinic.org; ChristianCounselingBooks.com; The Way of the Heart; The Holy Ground of Depression; Intimacy in Marriage; Women in Process; Godly Masculinity; and Offering Hope and Healing Through Redemptive Relationship.
- Website accuracy and reliability — Grace Clinic works to ensure that website content is accurate and reliable. However, we cannot guarantee the site is error-free or that the site and its server are free of viruses.
Questions or Concerns
If you have any questions regarding our Privacy Policy or Terms of Service, please contact Candrea Thomas at 1-888-861-5043, Ext. 909.
Revised October 19, 2026.